Thursday, March 13, 2014

"Printer-out-of-paper" error or bug?


I am using HP-1050 Deskjet printer and it is attached by USB to Fedora-14 system. Installed cups package is cups-1.4.8-5.fc14.i686. Sometime back as I was printing a document when the printer was out of paper. I put back the paper in place and everything started working normally Except the error message "Printer-out-of-paper" which seem to have permanently stuck on the printer. 

system-config-printer (version 1.2.9) showed printer with the red error sign. The status message under Properties -> Ink/Toner Levels displays "Printer HP-Deskjet-1050-J410 is out of paper"

The point to note here is that the printer was working normally apart from that status message which was quite annoying. Restarting of cups service, switching on and off the printer did not help the cause.

How to fix;

After a bit search (hit and trial), I commented out the following line in /etc/cups/printer.conf;

# Reason media-empty-error

Restarted the cups service and voila!! The error message is no longer visible.